Beyond Price: Choosing Suppliers That Support Your Success
TGP membership · $89/mo. Members average $1,500+/mo in dental supply savings.
The cheapest supplier isn't always the best value. Here's how to evaluate dental suppliers holistically.
Key Evaluation Criteria
1. Product Quality and Selection
- Do they carry the brands you trust?
- Is their quality consistent?
- Do they offer alternatives at different price points?
- Can they source specialty items?
2. Pricing and Terms
- Competitive base pricing
- Volume discount opportunities
- Payment terms (Net 30, etc.)
- Price stability/protection
- Hidden fees (shipping, handling, restocking)
3. Service and Support
- Order accuracy rate
- Response time for issues
- Dedicated account representative
- Return policy flexibility
- Technical support availability
4. Logistics and Reliability
- Delivery timeframes
- Shipping costs and options
- Order tracking capabilities
- Backorder communication
- Emergency order handling
5. Technology Integration
- Online ordering platform
- Practice management integration
- Mobile ordering options
- Inventory management tools
- Reporting and analytics
Red Flags to Watch For
- Frequent stockouts on common items
- Inconsistent pricing
- Poor communication about delays
- Rigid return policies
- Hidden fees discovered after ordering
- High staff turnover affecting your account
The TGP Advantage
We've already vetted suppliers for you. TGP partner suppliers meet strict criteria for:
- Reliability and service quality
- Competitive, transparent pricing
- Technology capabilities
- Commitment to member satisfaction
Our team monitors supplier performance continuously and addresses issues on your behalf.
Explore TGP supplier partners and simplify your procurement.